Frequently Asked Questions
Everything you need to know about your wine delivery and shopping experience.
Do you offer nationwide shipping for wine?
Yes, we ship to most states where law permits. Please note that an adult signature (21+) is required by law for all alcohol deliveries.
Can I order online and pick up in-store?
Absolutely. You can select 'In-Store Pickup' at checkout. We will notify you via email as soon as your order is ready for collection at our shop.
What is your return policy on wine?
Due to the nature of the product, we can only accept returns for corked or flawed bottles within 30 days of purchase. Please contact us to initiate a quality review.
How do you ensure wine quality during transit?
We use specialized, insulated packaging and may hold shipments during extreme heat or cold to ensure your wine arrives in perfect condition.
Do you offer gift wrapping or personalized notes?
Yes, you can add a custom gift message at checkout. We also offer premium gift boxes and curated sets perfect for any occasion.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay and digital gift cards.